Full Time
10541
High School/Equivalent
1+ to 2 Years
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune® 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring:
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
The International Cheque Operation supports our client by processing paper payments end to end in a fast paced environment where high quality and performance are key factors in delivering an outstanding service.
PURPOSE
To work closely within a team performing process driven tasks enabling the successful delivery of international payments.
Roles available vary depending on previous administrative experience.
Quality and SLA Management
Perform required tasks in a timely manner, achieving all daily/weekly/monthly productivity targets.- Perform required tasks in an accurate manner, as per the defined processes, achieving all daily/weekly/monthly quality targets.
- Be an advocate of the brands you work on, and develop good product knowledge.
- Develop good customer and team relationships.
- Provide responses to customer queries and complaints, as required.
General
Work in accordance with any and all health and safety requirements- Work in accordance with all data security and confidentiality requirements
- Any other reasonable activity, as requested by a member of line management. The employee is required to undertake any task for which they have been trained, have suitable qualifications and or experience as deemed by a member of management.
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruitment and selection policy is designed to ensure that we select the best possible candidate for the job, on the basis of their relevant merits and abilities as measured against the requirements of the job. Our employees have access to highly sensitive documents and data, all employees are subject to background screening which may include but is not limited to confirmation of employment history, credit checks, criminal record checks, and confirmation of educational attainment. All sensitive or personal information received from and in relation to the candidates is to be stored and used only in strict compliance with the companies GDPR polices and all applicable Data Protection Legislation.
Exela recruiters or representatives will only contact you from emails ending with @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
