- A well established housing association with a solid foundation for growth.
- The opportunity to work for a housing association who's looking to expand.
About Our Client
The client is a well-established housing association based within North London with a portfolio of over 15000 homes which continues to grow that shows plenty of opportunities. A housing association with equality diversity and inclusion at the heart of its values makes an impact on the employees that work for the organisation and the residents that are in their homes.
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Job Description
This is a fantastic opportunity for someone to join in Maintenance team as a Commercial Heating Supervisor in London.
The main responsibilities for the job are:
- Effective line management within the Heating Team. You will lead, manage, motivate, engage and support the team to deliver a customer-focused service.
- Provide leadership to the team through effective coaching, mentoring, 121s and team meetings. Ensure team members understand their roles and areas of responsibility.
- Responsible for ensuring team members are inducted and adequately trained to fulfil their duties and adhere to internal processes and procedures. Ensure personal development plans are reviewed regularly.
- Support Senior Managers to monitor and manage third-party contractor performance to achieve agreed service levels and KPIs.
- Investigate complaints (informal and formal) and expressions of dissatisfaction with the service; Respond to customers within our published service standards, both verbally and in writing Set targets for your team and ensure these targets are monitored and regular reports/updates provided to support the business. Take corrective action where targets are under threat.
- Any other reasonable duties to support service delivery.
The Successful Applicant
The successful candidate will:
- Be an experienced Gas Engineer who has experience in supporting/line managing colleagues, either in an officially titled position such as supervisor/team lead or in an unofficial capacity (stepping/covering manager's annual leave etc) and is ready to take that step up.
- Be a senior/experienced Gas Engineer who is looking to move away from on-site/sub-contracting and enjoys coaching, passing on wisdom and supporting engineers through their careers.
- Be confident in attending site meetings and holding toolbox talks.
- Self-motivated, resilient, assertive and confident
- Possess a proven track record of problem-solving, identifying, and resolving issues promptly.
- Essential qualifications and knowledge:
- Part G unvented
- ACS CCN1
- ACS CENWAT
- ACS HTR1
- Unvented hot water
- COCN1
- CPDN01
- CIGA1
- CDGA1
- TPCP1a
- ICPN
- CGEF1
- BMP1
- DSEARS
- SMSTS
- Good understanding of components of heating systems
What's on Offer
- The salary between £42k - £50k
- Company vehicle, phone and laptop are provided.
- On-site and remote working environments
- up to 28 days annual leave plus bank holidays
- offer two days off on full pay each year to volunteer in our communities.
- offer a career break after 3 years of continuous service.
- Spread the cost of your commute with a season ticket loan and our Cycle2Work scheme, open to all colleagues.
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