Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
We are currently seeking an experienced professional to join our team.
In this role, you will:
Impact on the Business / Function
Explore relationships to develop third party partnerships and sales activities for leads acquisition and thus contribute to the achievement of HP/Advance customer growth.
Plan and monitor sales activities and leads acquisition against performance targets, analyses resource requirements, propose and implement measures to increase productivity and profitability up to target.
Implement initiatives in channel development, and planning, preparation and organization of sales activities so as to ensure the high quality and cost effectiveness of leads acquisition.
Implement RBWM plan including channel structure, sales goals, manage the channel cost to income ration in alignment with group direction.
Manage the channel cost and expenses, ensure strong relationship with all business partners.
Contribute to developing business strategy through cost control income generating ideas.
Assist Senior CDM to ensure the achievement of HP/Advance customer acquisition strategic and operating objectives, including annual sales targets and business profitability.
Maintain sales quality ratio within prescribed levels.
Proposition/Product
Ensuring development of new and existing customer relationships.
Customers / Stakeholders
Manage partner relationship
Ensures the achievement of high sales quality standards
Monitor and act upon customer feedbacks
Leadership & Teamwork
Foster a close working relationship with branch network and other sales teams, business and functional departments to maximize business opportunities for the Bank
Operational Effectiveness & Control
Maintain compliant with external regulation
Maintain HSBC internal control standards, implement and observe Group Compliance Policy
Maintain awareness of operational risk and minimize the likelihood of it occurring
Maintain a robust control environment to ensure conformance with internal standards, policies and procedures, effective management of risks, and legal and regulatory compliance.
Maintenance of highest standards of risk management, control and compliance.
Ensure Audit recommendations are implemented, conduct spot checks and follow ups.
Proven ability in mobile sales / channel developing and maintaining
Current product/market knowledge
Excellent customer service skills
Managerial experience
At least 3 years' experience in supervisory role of sales function
Excellent interpersonal, leadship and motivation skills
Strong sales and organization ability and problem solving skills
Result driven and able to work under pressure
Good spoken and written English
You’ll achieve more when you join HSBC.
www.hsbc.com.cn/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./FF|
Issued by HSBC Bank (China) Company Limited
